1.1 We will use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your name, postal address (for billing and delivery), e-mail address, telephone number, your credit or debit card number and expiry date and any other information collected on registration with our site, on placing an order and through surveys to the extent reasonably necessary to provide Products available through our site.

1.2 We process this information for the purpose of:
(a) dealing with your inquiries and orders;
(b) providing and personalising our Products and services;
(c) administering account records;
(d) processing your payment;
(e) maintaining information as a reference tool or general resource; and
(f) carrying out market research campaigns.

1.3 We also gather this information and statistics for the purposes of monitoring the use of our site and may provide such information to third parties. These statistics will not include information that can be used to identify you.

1.4 You may from time to time wish us to provide you with information about our site or any other service or products which we think may be of interest to you. Please tick the box if you wish to receive information about our products and services.

1.5 If you would like to contact us you can email us at web@spencerhart.com.

1.6 If you stop using our site for any reason, we may continue to use and disclose your personal information in accordance with this Privacy Policy (as amended from time to time) and as permitted by law. However, if you wish us to stop e-mailing you with information in connection with the Website, please send your request in accordance with paragraph 4 below.

2.1 The Internet is not a secure medium. However, we have put in place the security procedures described in this Privacy Policy. All your credit or debit card details are passed from your browser to [SERVICE PROVIDER] using secure server software (ssl) encryption (ssl systems). [SERVICE PROVIDER] also use ssl systems.

2.2 Your user account is protected by your user name and password, which you should never divulge to anyone else.

2.3 Communications over the Internet, such as emails and web based emails are not secure unless they have been encrypted. Your communications may be routed through a number of countries before being delivered. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

2.4 We believe that we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

2.5 All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information.

2.6 We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations.

Your information may, for the purposes set out in this Privacy Policy, be disclosed for processing to:

(a) our employees;
(b) our affiliates;
(c) our group companies and their employees;
(d) successors in title to our business;
(e) third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
(f) government bodies and law enforcement agencies and in response to other legal and regulatory requests;
(g) auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes,
(h) in any jurisdiction where we operate.

4.1 You can contact us in writing at any time to obtain a copy of your information and to inform us of any inaccuracies. Where appropriate, you may have your personal information erased, rectified, amended or completed. Please write to: The Company Secretary, Spencer Hart Retail Limited, 36 Savile Row, London W1S 3QB quoting your name and address and providing brief details of the information of which you would like a copy or which you would like to be corrected.

4.2 We will require proof of your identity before providing you with details of any personal information we may hold about you. We will make a charge (usually £10) to cover the reasonable administration costs involved in dealing with your information.

5.1 Pieces of information transferred to your computer's hard disk from a website are known as cookies. They allow our site to store information about your browsing patterns, making our site more useful to you. Cookies are in common use across the Internet and most browsers are automatically set to accept cookies. Each time you use our site, the cookie is accessed. Through the cookie we can track your use of our site to personalise your experience. If you choose, the use of a cookie also lets you automatically log-in to our site so that you do not have to re-enter your email and/or password each time you visit.

5.2 You may disable cookie support on your browser but be aware that by doing so, you will lose certain features that require a cookie to work properly. We may use the information collected by the cookie to provide us with various statistics without identifying any individual.

5.3 Please contact us at web@spencerhart.com if you require information about disabling any cookies on our site.

6.1 By submitting any personal information (including, without limitation, your payment and contact/delivery details) to us you consent to the use of information as set out in this Privacy Policy. We reserve the right to amend or modify this Privacy Policy and if we do so we will post the changes on this page. It is your responsibility to check the Privacy Policy every time you submit information to us or place an order for Products through our site. Use of our site will signify that you agree to any such changes.

6.2 In the event that our purposes for processing data change, then we will contact you as soon as practicable and seek your consent where such notification relates to a new additional purpose for processing.

6.3 The information you provide may be transferred in transit to countries outside the European Economic Area. Countries outside of the EEA may not have similar protections in place regarding your data and its use as set out in this Privacy Policy. We have taken the steps outlined above to try and protect the security of your information.

Spencer Hart Retail Limited is the data controller under the terms of the Data Protection Act 1998 and uses its best efforts to ensure that it complies in all material respects with its obligations under that act.

8.1 We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our site.

8.2 We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.

For further information from us on data protection and privacy or any requests concerning your personal information please write to: The Company Secretary, Spencer Hart Retail Limited, 36 Savile Row, London W1S 3QB or email us at web@spencerhart.com.